Sales Training/Selling Skills

What you will learn:
Learn how to develop effective sales techniques in this two day program.  Expand your knowledge of the stages of a sale and how to get the best out of each interaction with a customer – bringing the sale to a positive conclusion.
At the end of this program you will be able to make a more confident and successful pitch which will result in more sales.

Content:

• Setting the Stage & Making the Initial Contact
• How to Prepare for a Sale
• Customer’s Perception
• Timing the Approach and Questioning Techniques
• Needs vs. Wants = Illustrating the Choice
• How Emotions Impact on the Sale
• Methods to Improve Choice
•  Illustrate Choice to the Best Advantage
• Selling "I What You Have for Sale" & Gaining Agreement
•  Match the Customer to the Merchandise
• How to Increase Value &  Remove Barriers to the Sale
• What Impacts on Closing
• Closing & Linked Selling
• How to Confidently Identify the ‘ Close’
• Methods Increase Sale Revenue
• When to Introduce and Sell Up

Who should attend:
New and experienced salespeople who deal with customers in a face to face situation.

Duration:
2 Day Program (Corporate Programs Tailored to Suit)

What’s Next:
Psychology of Selling
Merchandise Knowledge