Coaching Outcomes

By the end of the workshop, participants will

• Have a greater understanding of coaching and what it means to coach for results.
• Know when to use coaching, directing, persuading and educating.
• The ability to build trust and rapport in any situation.
• How to identify the “real issues” and techniques to overcome them.
• Taking confident control and ownership of the situation.
• What it means to be a leader.
• Be confident in using the Coach Central model for coaching to aid staff members to achieve common goals.
• Able to focus staff on goals and be able to gain commitment from staff for results.
• Able to identify how others filter information.
• Behavioral flexibility to control one’s own behavior and to communicate using the language
  and behavior of the receiver.